12. The Elements Of Great Managing

Cover Type: Hardcover
Book Condition: As New
Jacket Condition: As New
Publisher: Gallup Press
Publisher Place: Omaha
Publisher Year: 2006
Edition: First Edition

Description: 237 pages. Book and Jacket appear to have hardly been read and are both in As new condition throughout.

Publishers Description: 12: The Elements of Great Managing is the long-awaited sequel to the 1999 runaway bestseller First, Break All the Rules. Grounded in Gallups 10 million employee and manager interviews spanning 114 countries, 12 follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.Authors Rodd Wagner and James K. Harter weave the latest Gallup insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology, and economics. Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement

ISBN: 9781595629982