Dealing With Difficult Situations At Work And At Home

Cover Type: Softcover
Book Condition: Good
Jacket Condition: None Issued
Publisher: Pan Macmillan
Publisher Place: Sydney
Publisher Year: 2003
Edition: First Edition

Description: 300 pages. Book is in general good condition. There is some light reading wear present, but still a presentable copy. Signed By Author

Publishers Description: Have you started your day feeling happy with the world, but find it going rapidly downhill because of the difficult situations you face? Do you ever feel you're not in control during these situations? Do you let other people manipulate your day?Difficult situations arise for everyone, both at home and in the workplace. But armed with the tools you need to handle them constructively, you'll be able to regain control and manage your side of any two-way transaction. This book explores solutions for a wide variety of problem situations with co-workers, bosses, subordinates, husbands, wives, children and seniors.Dealing with Difficult Situations is essential reading for anyone who wants to be able to handle difficult behaviour and take back control in any situation.

ISBN: 9780732911621