Kaizen Strategies For Customer Care. How To Create A Powerful Customer Care Program And Make It Work
Wellington Patricia
$22.70
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Cover Type: Hardcover
Book Condition: Fine
Jacket Condition: Fine
Publisher: Pitman
Publisher Place: London
Publisher Year: 1995
Edition: First Edition
Description: 239 pages. Book and Jacket appear to have hardly been read and are both in Fine condition throughout.
Publishers Description: How to create a powerful customer care program--and make it work.
ISBN: 9780273614722
(212124)
