Service Breakthrough. Changing The Rules Of The Game
Heskett James L, Sasser W. Earl, Hart Christopher W. L
$21.90
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Cover Type: Hardcover
Book Condition: As New
Jacket Condition: As New
Publisher: The Free Press
Publisher Place: New York
Publisher Year: 1990
Edition: Reprint
Description: 306 pages. Book and Jacket appear to have hardly been read and are both in As new condition throughout.
Publishers Description: Discusses the ways in which companies in the service sector differ from the competitors in customer relations, providing their services, management, and personnel
ISBN: 9780029146750
(142804)
306 pages. Book and Jacket appear to have hardly been read and are both in As new condition throughout.
